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Hello,

I own a 2018 Toyota Prius with around 70k miles and I am the first owner of the vehicle. A couple of weeks ago, I was parking the car on a hill and all of a sudden I lost steering, a bunch of lights popped on the dash, horn, windshield wipers, radio, heater, windows, etc. failed. I was able to drive the car on a tow truck and tow it to the dealership.

The dealership informed me that, the 120 amp fusible link block assembly needs to replace. After replacing that, they find out the 30 amp ABS fuse was blown as well. The last phone call I received from the dealership a couple of days ago stated that they have now come to find out if the brake booster master cylinder or brake actuator needs to replace(One of the other, I couldn't remember since he was explaining over the phone).

However, they're not %100 sure replacing that part will fix the problem. The person over the phone said, the brake booster actuator has short and he believes that's what causing the issue. When they disconnect the part, seems like the problem goes away. This is a very costly repair and the car is fairly new(Around $2200-2500 including part and labor) I've been told it's not covered under warranty. I'm just trying to figure out if Toyota covers this issue since it wasn't a user issue. Or has anyone had an experience like this before?

Even the dealership said this is a pretty big repair, they don't see this often on Toyota.

Thank you!
 

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Hello,
I have not heard of this issue with a 2018. It was an issue and part of a recall for 2010-2015 models. I don't know where you live, but you might want to try reaching out to an independent Hybrid repair place. Cost might be lower for repair. But availability of parts may cause the costs to remain the same as the dealer. Wishing you the best!
 

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Hello,

I own a 2018 Toyota Prius with around 70k miles and I am the first owner of the vehicle. A couple of weeks ago, I was parking the car on a hill and all of a sudden I lost steering, a bunch of lights popped on the dash, horn, windshield wipers, radio, heater, windows, etc. failed. I was able to drive the car on a tow truck and tow it to the dealership.

The dealership informed me that, the 120 amp fusible link block assembly needs to replace. After replacing that, they find out the 30 amp ABS fuse was blown as well. The last phone call I received from the dealership a couple of days ago stated that they have now come to find out if the brake booster master cylinder or brake actuator needs to replace(One of the other, I couldn't remember since he was explaining over the phone).

However, they're not %100 sure replacing that part will fix the problem. The person over the phone said, the brake booster actuator has short and he believes that's what causing the issue. When they disconnect the part, seems like the problem goes away. This is a very costly repair and the car is fairly new(Around $2200-2500 including part and labor) I've been told it's not covered under warranty. I'm just trying to figure out if Toyota covers this issue since it wasn't a user issue. Or has anyone had an experience like this before?

Even the dealership said this is a pretty big repair, they don't see this often on Toyota.

Thank you!
Go to a different dealership. Toyota will cover it under warranty.
 
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