Whats wrong? It is new. I bought it last month and sent it to services to check. They said it works fine.. just need to charge more on batteries. I did charge it to 7 bars. but EV mode is not working. Also, USB charge is very slow, just added 2% for one day.
You need to go BACK to the dealer with the battery fully charged.....or almost so.....so they can find out what's wrong or explain the system to you better.
If that means that you need to leave it overnight so that THEY can charge it up, then so be it.
If that happens, they should provide you a loaner.
The USB port is not intended to be a "charging port" but an input/output data port.
A really LOT of devices out there now require a much higher charging capacity than the USB on the audio device can provide.
Sounds to me like you need to bring your own charger.
P.S. When the car is OFF, the USB port will be OFF too.
What do you expect from EV mode? It only works at low speeds, like when you are in bumper to bumper trafic.
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